Frequently Asked Questions

Yes, Engineer's Quality Nepal provides delivery services for home appliances to customers across Nepal. Delivery availability and charges may vary depending on the product and delivery location.

Yes, selected home appliances can be delivered outside Kathmandu Valley. Please contact our team to confirm delivery availability and charges for your location.

Yes, warranty coverage is available for all Midea, Comfee and EQ Hause. The warranty period and coverage depend on the specific product and model.

Generally Warranty period is 1 year comprenhensive. Warranty periods vary by product and model. Please check the specific product page or warranty terms for the applicable warranty coverage.

Warranty coverage generally does not include damage caused by accidents, misuse, improper installation, unauthorized repairs, physical damage or other exclusions specified in the warranty terms.

To request warranty service, contact Engineer's Quality Nepal with your purchase details and product information. Our service team will guide you through the warranty claim process.

We offer convenient payment options for purchasing home appliances. Available payment methods may vary depending on the product and order. Please contact our team for the currently available options.

Cash On Delivery is available only isnside Kathmandu Valley.

Yes, online payment options may be available for appliance purchases. Please contact our sales team for the currently supported payment methods.

Yes, We do provide proper VAT Bill of purchases. Please keep your purchase invoice safely as it may be required for warranty and after-sales service.

Yes we do have well qualified Technicians. Installation requirements and charges depend on the product and location.

No Installation is not included in MRP. Customer has to pay installation charge to respective technicians and charge depends upon product and locations.

Returns are subject to Engineer's Quality Nepal's applicable return policy and the condition of the product. Please also look at tearms and conditions written at warranty card.

If your appliance arrives damaged, contact Respected dealer provide the order details and relevant photos or videos. The team will assess the issue and guide you through the appropriate solution.

EQ Nepal is importer and Authorized distributor of World Number 1 smart Home Appliances Brand Midea. The company also imports Comfee Brand and its own Brand EQ Haus.

Engineer's Quality Nepal offers a range of home appliances including kitchen chimneys, gas hobs, gas stoves, dishwashers, water purifiers, water dispensers, electric water heaters, built-in ovens and microwave ovens.

You Can Purchase our appliances via our delaer or at online throuhh daraz and different others website. You can also directly contact with us for more product enquire.

A gas hob is generally designed to be installed into or placed on a kitchen countertop, while a freestanding gas stove is a standalone appliance. The right option depends on your kitchen layout and installation preference.

For household purpose we have Table top or wall mount Water Purifier and Gravity Water Purifier and for commercial Purpose we have best premium Free Standing Water Purifier with 3 Temperature selection.

Since we are the importer and distributor of MIDEA, COMFEE and EQ HAUS. We do have spare parts available and we also have highly qualified technicians availabe so we do provide best aftersales services.

You can contact our technician they will help you choose best and suitable appliances via whatsapp videocall or in some case they will visit the site to inspect the area.

Consider your kitchen size, cooktop width, chimney type, suction capacity, filter type, installation space and cooking habits. Our team can help you select a suitable model based on your kitchen requirements.

Top-loading dispensers place the water bottle above the dispenser, while bottom-loading models keep the bottle in the lower cabinet, making bottle replacement more convenient and reducing the need to lift heavy bottles.

Consider the required capacity, heating power, tank type, safety features, installation requirements, energy efficiency and warranty coverage when selecting an electric water heater.

Choose a dishwasher based on household size, dishwashing frequency, available kitchen space and place-setting capacity. Larger households may benefit from higher-capacity models, while compact or countertop models can suit smaller kitchens.